Shhalaj Publishing House currently redirects book purchases to third-party platforms and retailers.
Refunds, returns, cancellations, shipping issues, or payment disputes related to purchases made through third-party retailers are governed by the respective retailer’s policies.
For any future direct institutional or publisher-managed orders, refund and replacement decisions will be handled on a case-by-case basis depending on product condition, order status, and applicable circumstances.
If a directly supplied order arrives damaged, customers should contact us within a reasonable period along with supporting photographs and order details.
For refund-related enquiries, please contact:
support@shhalaj.com