Privacy Policy

Effective Date: 7 June 2026

Shhalaj Publishing House ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, shared, and protected when you use our websites, services, applications, and publishing platforms.

1. Information We Collect

We may collect information that you voluntarily provide, including:

2. Automatically Collected Information

When you visit our websites, we may automatically collect technical and usage information including:

3. User Accounts

Users may create accounts to access website features and services.

Account-related information may be used to authenticate users, maintain account security, verify email addresses, provide account functionality, manage preferences, and support customer service activities.

4. How We Use Information

Information may be used to:

5. Newsletters and Marketing Communications

If you subscribe to newsletters, updates, announcements, or promotional communications, we may send information regarding books, authors, publishing activities, catalogues, events, offers, and related services.

Users may unsubscribe from marketing communications at any time through the unsubscribe mechanism provided in the communication or by contacting us.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate our websites, improve functionality, remember preferences, maintain security, analyse usage, and support user features.

Additional information regarding cookies is available in our Cookie Policy.

7. Analytics and Website Improvement

We may use analytics and user-experience tools including Google Analytics, Microsoft Clarity, and similar services to understand website usage, improve content, analyse performance, and enhance user experience.

These services may collect technical and behavioural information in accordance with their own privacy policies.

8. Orders, Payments, and Transactions

Where products or services are purchased through our websites, we may collect information necessary to process orders, fulfil deliveries, provide customer support, maintain records, and administer loyalty programmes.

Payment transactions may be processed by third-party payment service providers. We do not normally store complete payment card information on our own servers.

9. Manuscript and Content Submissions

Where users submit manuscripts, articles, images, author profiles, publisher information, book metadata, or other materials, such content may be stored, reviewed, processed, published, catalogued, indexed, or otherwise used for publishing and administrative purposes.

10. Sharing Information

We may share information where reasonably necessary with:

We do not sell personal information to third parties.

11. Data Protection

We implement reasonable administrative, organisational, and technical measures designed to protect information against unauthorised access, alteration, disclosure, misuse, or destruction.

However, no internet transmission or storage system can be guaranteed to be completely secure.

12. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain records, fulfil contractual obligations, comply with legal requirements, resolve disputes, and support legitimate business activities.

13. Third-Party Websites

Our websites may contain links to third-party websites, retailers, distributors, publishers, booksellers, marketplaces, and external services.

We are not responsible for the privacy practices of third-party websites.

14. Changes to this Policy

We may amend, revise, replace, suspend, or update this Privacy Policy from time to time.

Updated versions will be published on this page together with the revised effective date.

15. Contact

For privacy-related enquiries, please contact:

[support@shhalaj.com](mailto:support@shhalaj.com)

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Shhalaj welcomes writers, educators, thinkers and storytellers who wish to share meaningful work with the world.

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