Effective Date: 7 June 2026
The Shhalaj Publishing House Loyalty Programme rewards registered customers for purchasing eligible books and engaging with our platform.
Participation in the Loyalty Programme is available to registered customer accounts that have successfully verified their email address.
Shhalaj Publishing House may refuse, suspend, or terminate participation where fraud, abuse, misuse, duplicate accounts, or other irregular activity is detected.
Customers who successfully register an account and verify their email address may receive a one-time Welcome Loyalty Bonus of ₹50 in Loyalty Points.
Customers may maintain only one active customer account unless expressly authorised by Shhalaj Publishing House.
Multiple accounts created to obtain additional bonuses, discounts, promotional benefits, or Loyalty Points may be merged, suspended, terminated, or adjusted.
Customers earn Loyalty Points on eligible Standard-Priced Books at the rate of 5% of the Gross Value of eligible books.
1 Loyalty Point = ₹1.
Loyalty Points may be earned and redeemed up to two decimal places.
Points are normally credited after successful dispatch of an order.
Loyalty Points are not earned on:
Loyalty Points may be redeemed only against eligible Standard-Priced Books.
Loyalty Points cannot be redeemed against:
If the available Loyalty Point balance exceeds the value of eligible books in an order, only the required amount shall be redeemed and the remaining balance shall continue to remain available for future purchases.
Loyalty Points do not expire.
They remain available until redeemed, adjusted, reversed, cancelled, forfeited, or otherwise removed in accordance with these terms.
If a customer account is closed, deleted, suspended, terminated, or otherwise ceases to exist, any remaining Loyalty Points may be forfeited without compensation.
Loyalty Points have no cash value.
They cannot be withdrawn, sold, transferred, assigned, gifted, pledged, exchanged for cash, or otherwise converted into monetary payment.
Shhalaj Publishing House reserves the right to adjust, reverse, cancel, suspend, or correct Loyalty Point balances affected by fraud, abuse, duplicate accounts, technical errors, system malfunctions, unauthorised activity, or other irregular conduct.
Shhalaj Publishing House may modify, suspend, withdraw, replace, or discontinue the Loyalty Programme, in whole or in part, at any time.
Any changes shall become effective upon publication on the website unless otherwise stated.
All decisions regarding Loyalty Points, programme eligibility, account status, adjustments, redemptions, and related matters shall be made by Shhalaj Publishing House and shall be final.
For Loyalty Programme enquiries:
support@shhalaj.com
Shhalaj supports aspiring and established authors through thoughtful publishing, educational guidance and long-term knowledge ecosystems.
Whether you are working on your first manuscript or continuing a lifelong writing journey, your work deserves meaningful publishing support.
